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Post by PsyCro on Mar 13, 2008 10:37:20 GMT -5
Not sure if any of you have received your orders from KillThe8 of the new record/merch but I got mine yesterday.
Much to my surprise chagrin, not only did I get sent the wrong shirt in the wrong colour, I also did not get sent the digipack version of the CD with the bonus tracks, instead getting the regular 11 song version.
This isn't an isolated problem either, my brother also received his order yesterday and had the same CD issue.
I've emailed them with no response to date.
Anyone else have issues?
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Post by jedinathan on Mar 13, 2008 16:53:42 GMT -5
I haven't had any issues, but thanks for the heads up... I was looking at ordering, but was kinda iffy on the stuff... I guess I'll just have to hope for a western Canada tour and a merch table there...
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Post by PsyCro on Mar 13, 2008 17:48:07 GMT -5
I can confirm now that BOTH my brothers got the shaft on the digipack with the bonus tracks. BUSH LEAGUE.
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Post by PsyCro on Mar 13, 2008 21:59:25 GMT -5
Received an email from a certain individual tonight - not from Kill The 8 - saying this would be resolved. I won't get into the details as to what the resolution is but if you're one of the people that ordered the CD and got the version that doesn't have the bonus tracks, let's just say you'll be taken care of and then some.
Seems we support a band that cares deeply that their fans are taken care of, not that I have had much doubt of that over the years.
JC: you're fuckin' class, bro.
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Post by cheryl on Mar 14, 2008 8:37:58 GMT -5
Hmmm this thread has me a little worried about the shirt I ordered...and haven't received yet. Glad to hear things are getting straightened out for you, Psy!
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Post by jedinathan on Mar 14, 2008 10:09:10 GMT -5
Thats awesome to hear that everything was worked out... and I don't think anyone will ever doubt the band lol So what are the shirts like (quality wise)? I'm still curious, and kinda want the hoodie...
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Post by PsyCro on Mar 14, 2008 23:29:38 GMT -5
Quality wise, shirts seem great - as thick or thicker than what you'd normally get I'm thinking.
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Post by metaldiet on Mar 15, 2008 13:22:49 GMT -5
I live in the US and received the Never Too Loud cd jewel case with 11 sounds not 13. I ordered the pre sale version on March 2nd. I sent killthe8 email and I didnt even open the cd since I saw 11 songs. So I really want to hear it but its not the version I order and I live in the states and shipping was much higher to get this cd. Its like getting an import cd. And to not have the bonus tracks was disappointing. So to everyone that ordered the pre-sale, I assume has the same problem. Sighs.
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Post by PsyCro on Mar 16, 2008 8:25:49 GMT -5
Yes, I recommend you email them at the addy on the receipt you had - they'll get back to you in a day or two with the solution. They told me to keep it and they'd be shipping another but you best make sure you've got that in writing.
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Post by breadfan on Mar 18, 2008 11:53:23 GMT -5
Hey, I ordred a shirt from the Bad Taste Records site. Has anyone used that site before? I recieved confirmation on Jan 16th that it was shipped...so far I havent recieved it yet and after trying to email them back I havent gotten a response. its like they disaperd. Anyone have any ideas? any help is much appreciated!
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dhrgetic
Full Member
Danko Jones Fan Extraordinaire
Posts: 19
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Post by dhrgetic on Mar 24, 2008 7:12:27 GMT -5
I have ordered form Bad Taste Records many times and never had anything to complain about. They've been great and helpful each time. Once I had trouble with my credit card number and they sorted that out. Other time when I pre-ordered "Sleep Is The Enemy", I never got the autographed copy of the album (I did receive the album), but afterward they sent me the autographed "I Want You" CD single, plus they added the autographed promo photograph. And when I ordered t-shirts and CD's they always add something of the Danko Jones promo material, stickers, matches, etc. I don't remember the name of the guy that helped me on those couple occasions, but he was great in helping me. It sounds really strange that you never got the answer from them. I have received every order that I have made with them.
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Post by drevening on Apr 8, 2008 19:33:13 GMT -5
i ordered my stuff from kill the 8 and i never had a problem with my stuff
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